Evaluation of the Management Information System at the Primary Health Care in the National Health Insurance Program in Surakarta

Authors

  • Astri Sri Wariyanti School of Health and Sciences, STIKes Mitra Husada, Karanganyar, Surakarta
  • Arief Suryono Faculty of Law, Sebelas Maret University, Surakarta
  • Dono Indarto Indarto Faculty of Medicine, Sebelas Maret University, Surakarta

Abstract

Background: Management information system are intended to facilitate National Health Insurance (BPJS Kesehatan). This study aimed to evaluate the evaluation of the management information system so-called Primary Care (PCare) at the primary health care in the national health insurance program in Surakarta, Central Java.

Subjects and Methods: This was a descriptive-qualitative study. This was carried out in four selected community health center in Surakarta in August-November 2016. The data was collected with observation and in-depth interviews, documentation and triangulation. The data was analyzed by data reduction,data presentation, and conclusion.

Results: The application of PCare in Surakarta facilitated patient service. But there were some obstacle and error in the implementation of Pcare.

Conclusion: Pcare in Surakarta does not run optimally. But PCare facilitate service to patients and reporting system at BPJS Surakarta.

Keywords: information systems, community health centers, primary care social and health care security in community health center.

Correspondence:Astri Sri Wariyanti. School of Health and Sciences, STIKes Mitra Husada, Karanganyar, Surakarta. Email: astri_new89@yahoo.com

Journal of Health Policy and Management (2016), 1(1): 53-60
https://doi.org/10.26911/thejhpm.2016.01.01.08

 

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How to Cite

Wariyanti, A. S., Suryono, A., & Indarto, D. I. (2016). Evaluation of the Management Information System at the Primary Health Care in the National Health Insurance Program in Surakarta. Journal of Health Policy and Management, 1(1), 53–60. Retrieved from https://www.thejhpm.com/index.php/thejhpm/article/view/12

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